Privacy & data handling
Updated September 11, 2026
The service and your records
CommRecon is used by Lindung AI to prepare commission reconciliation reports. We receive the contact details and records you provide for the engagement. These may include policy or submission references, customer names, insurer statements, commission figures, and correspondence. Only send records you are authorized to share.
How records are used
We use the supplied records to reconcile figures, review findings, prepare reports, and communicate with you about the work. Processing takes place in an operator workspace. Contact us before sending records if you have specific handling requirements.
Optional parsing assistance
The operator tool includes optional AI-assisted column mapping. When used, file names, spreadsheet headers, sheet summaries, and sample rows are sent to the configured parsing provider. Financial comparisons are performed by reconciliation rules. Ask us to confirm the processing arrangements for your engagement before sharing sensitive records.
Online reports
When an online report is arranged, its data is hosted using Vercel Blob and accessed through an unguessable link. This is link-based access, not a password-protected client account: anyone with the link can view the report. Share it only with intended recipients. The operator can remove a hosted report; deleting it does not remove copies already downloaded or shared by recipients.
Website analytics
The public website can use Plausible analytics when configured. Analytics is disabled on client report routes to avoid transmitting report links to the analytics provider.
Retention and deletion
Contact us to confirm the retention arrangements for your engagement, request a copy of your report, or ask for deletion of supplied records and hosted reports. Include enough information to identify the engagement without resending sensitive records unnecessarily.
Contact
For questions about your records, message us on WhatsApp. Lindung AI is based in Selangor, Malaysia.